360 Cloud Backup
Your company data is protected by National IT Solutions. Guaranteed
IT Care
National IT Solutions provide a range of support plans to suit your Business needs. We can provide the following:
- Managed 360o IT Care Plans - Keeping National IT Solutions close to your business will ensure that we can constantly stabilise, optimise and enhance your IT systems so that your business runs smoothly.
- Casual IT Support - A fantastic option for one-off ad-hoc projects such as office relocations or server upgrades with which you require assistance implementing.
- Pre-Paid Support - Receive instant IT support whenever you require it. Our pre-paid support package enables your business to access discounts, raise tickets and receive assistance when you need it most.
The majority of our clients select our 360º IT CARE PLANS because of their trust in our strong commitment to delivering superior solutions with honesty and integrity.
Our 360º IT CARE PLANS are designed to give businesses all the benefits of an in-house IT department without the traditional extensive associated cost.
An affordable monthly fee helps you strategically plan for the future and make smarter use of your IT budget.
We take full ownership of your IT infrastructure to stabilise and optimize your IT systems avoiding large spikes in cost whilst also enabling your employees to operate more productively.
The key benefits of our 360º IT CARE PLANS include:
- Guaranteed response times and service level agreements.
- Unlimited business level IT support.
- Phones answered by a real person.
- Fast response guarantee.
- Fixed single monthly fee - no more to pay.
- No lock in contracts.
- Monthly Systems Health Check Report.
- Real-time alerts & proactive monitoring.
- IT expenditure budget planning
- Professional helpdesk job management system.
- Exceptional customer service.
- Centralised client documentation.
- Expert technology & business advice.
Why our 360 IT CARE PLANS are better than adhoc support?
360º IT CARE is both a preventative and reactive support arrangement; however, the true benefit of 360º IT CARE is the preventative side.
Our preventative 360º IT CARE PLAN is an ongoing managed service that includes scheduled maintenance performed on a regular basis. This service will increase your return on investment (ROI) whilst reducing your total cost of ownership (TCO).
Our 360º IT CARE PLANS are all about pro-active maintenance rather than the traditional break-fix model of waiting until an issue arises before a problem is identified. Pro-active support minimises down time whilst increasing productivity levels within your business.